Reference

Open the data sgp 2020 Privacy Policy

The data sgp 2020 Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move through the lobby.

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data sgp 2020 Open the data sgp 2020 Privacy Policy
CONTACT YOUR WAY

Browse privacy support for account questions

A clear contact route helps you ask about the Privacy Policy without explaining your whole account history.

Account access If phone verification blocks account access, contact our support chat with your registered number and the time of the attempt. We use only the details needed to locate the request, then explain which Privacy Policy step applies to your case.
Wallet records For DANA, OVO, GoPay or QRIS questions, send the payment reference rather than a wallet password or full private credential. Our support path can check the recorded status and tell you how the Privacy Policy treats that transaction detail.
Privacy request Use our account contact form to request a copy, correction or deletion assessment. Include the email or phone number attached to your account so we can verify the requester before discussing personal data under this Privacy Policy.
DATA HANDLING

Switch through our privacy controls

We keep the Privacy Policy practical by linking each data use to an account action you recognise.

Account details

We collect details such as your phone number, sign-in identifier and verification result when you open an account. These fields help us connect the right person to the right account step, while the Privacy Policy sets out why each field is needed.

Device signals

When you sign in from a mobile browser, we may record device and session signals such as browser type, operating system and access time. These signals help identify unusual account activity; they are not a request for your device contacts or private files.

Cookies

Cookies can remember a session, preserve a language choice and help us understand whether a page opened correctly. You can manage browser cookie settings, though disabling necessary cookies may interrupt sign-in, phone verification or the privacy request form.

Account security

Phone verification is used before account access and may be requested again after an unusual sign-in. Never send a password, wallet PIN or one-time code through support. We use the minimum account details needed to investigate a security concern.

Retention period

We retain account, payment and support records only for the period needed for account administration, dispute handling, security checks or legal duties. When a record is no longer needed, we remove it, anonymise it or restrict its use.

Your request

You can ask us to access, correct or assess deletion of personal data connected with your account. We may request phone verification or another account check first, then reply through the contact route linked to your verified details.

Ask about the Privacy Policy

These Privacy Policy answers focus on the account actions that matter when you use data sgp 2020 from Indonesia. They cover what we collect, how payment references are used, what happens on a mobile browser, and how to make a request. If your case involves a particular record, include its date and account reference so we can narrow the response.

It covers personal data collected when you open or access an account, complete phone verification, use DANA, OVO, GoPay, QRIS, bank transfer or virtual account steps, contact support, and browse pages that use cookies. It also explains retention, security and your request options.

We use your phone number to identify the account, complete the account access step and send or confirm phone verification when required. It can also help support locate a privacy request. We do not ask you to send a wallet PIN or one-time code.

No. Our payment record can include a reference, status, amount and time connected with your account, but we do not need your DANA password, QRIS credential or wallet PIN to check a transaction status. Keep those private and never place them in a support message.

Yes. Send a request through the account contact form and identify the phone number or email attached to your account. We may ask you to complete phone verification before sharing or changing data, so a request is handled with the correct account holder.

Cookies can keep your session active, remember a language choice and help us detect whether a page or form loads correctly. Your browser settings control optional cookies. Turning off necessary cookies may interrupt login, phone verification or the privacy request path.

We keep account, payment and support records for the period needed for account administration, security checks, dispute handling or legal duties. After that need ends, we remove, anonymise or restrict the record according to the retention approach described in this Privacy Policy.

Yes. Account access and eligibility depends on local law, and our services are available where local law permits. If a legal requirement affects data handling or access in Indonesia, we may limit a request, retain a record, or update the wording on this page.

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